The online course facilitator can use different ways to provide inputs aside from asking questions. However, one of the challenges of online or digital learning is giving and getting feedback from learners making this topic important.
- First and foremost, learners enroll in an online course to discover something and the course’s main objective is to create a change in the learners’ lives.
- Asking the participants about the course content can help you as the instructor or facilitator improve the course.
- When creating digital courses, it is imperative to include materials that cater to the learners’ different learning styles.
- Interaction is essential in an online course since this can be a source of additional learning and encouragement.
Focus on these areas to ask learners in your online course:
Asking questions is still the most reliable way to know about the learners’ experiences, struggles, and takeaways from the course. When asking feedback questions, there are many things to consider.
First, don’t ask too many questions because they will not finish the survey when people get bored. Second, ask pure yes/no questions. Asking this type of question won’t give you detailed feedback.
Third, don’t procrastinate asking feedback questions. Conduct the survey right after your participants finish the course. There should be timely feedback from them to help you plan for the next course or answer some problems from the input.
So, what do you ask your learners in an online course?
1. Learning Outcomes
First and foremost, learners enroll in a course to discover something and the course’s main objective is to create a change in the learners’ lives. At the end of the course, it’s always a matter of “Did my students learn something?”
That’s why asking them questions about the learning outcomes will gauge how much they have learned from the course.
- What is the most relevant knowledge you gained from the course?
- What is the word that stuck in your mind after finishing the course?
- How did you practice what you have learned?
- If you’re going to summarize what you have learned in three words, what are they?
2. Online Course Content
Asking the participants about the course content can help you as the instructor or facilitator improve the course. Sometimes, some details in the eLearning material need to be changed depending on the learners’ feedback.
- What part of the course do you think you need to learn more?
- What lesson needs to be given a more in-depth explanation, more examples, and additional resources?
- What specific lesson in the course did you find challenging?
3. Online Course Materials
When creating digital courses, it is imperative to include materials that cater to the learners’ different learning styles. According to a study, females are mostly verbal learners, while males are primarily nonverbal and auditory learners.
- Did you find the course materials (audios, videos, worksheets, etc.) relevant to your learning?
- Did you find the materials interesting? If not, why?
- Which of the materials do you think needs to be changed or improved?
- What material needs to be included to make the course more in-depth?
4. Course in General
Ghaderizefreh and Hoover’s study found out that online courses’ well-designed components can lessen students’ negative emotions such as anger, boredom, and anxiety. Moreover, they also found that these academic emotions are directly related to their online course satisfaction.
After finishing the course, ask the students about their perception of the whole course from start to finish.
- Why did you take the course?
- Why did you decide to stick to the end?
- Would you recommend the course to your colleagues?
- Is the structure easy to follow?
- Is it interactive?
- What can you say about its features like gamification?
- How much time did you spend to finish the course?
- Is the course length feasible?
Interaction is essential in an online course since this can be a source of additional learning and encouragement. There are three types of interactions in a classroom, which can also be adopted in eLearning. They are teacher-student interaction, student-teacher interaction, and student-student interaction.
As the instructor, find time to personally interact with your participants. Your interaction with them facilitates the transfer of learning. Encourage also the learners not to hesitate in asking for help from you and their peers.
- Did you share some discussions with the other participants? If yes, were the discussions helpful to your learning?
- Did you ask for any help from the instructor?
- If 10 is the highest and 1 is the lowest, how would you rate yourself in your online class discussions?
- Did you find time to answer surveys from your instructor, if any?
- What is the most relevant learning you gained from your online discussions?
Asking the right questions provides the correct information. Asking about these five essential things in getting feedback about your online course can help you learn what went wrong and what went well. This way, you can improve your participants’ learning experiences.